Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us—whether you're browsing, shopping, or contacting us.
-
Information We Collect
When you use Aura Collections, we may collect the following:
-
Personal Information: Your name, email address, phone number, and billing/shipping address.
-
Order Information: Items purchased, payment method (securely processed), and order history.
-
Device & Usage Data: IP address, browser type, and cookies to help us improve your experience.
-
How We Use Your Information
We use your information to:
-
Process and deliver your orders.
-
Provide order updates and customer support.
-
Share special offers or updates (only if you opt in).
-
Improve and personalize your shopping experience.
-
Your Privacy Comes First
We do not sell your personal data. We only share it:
-
With trusted partners (e.g., shipping providers) to complete your order.
-
When legally required by authorities in the UAE or Saudi Arabia.
-
How We Protect Your Data
We take your data security seriously with measures like:
-
SSL-encrypted browsing.
-
Secure, encrypted payment processing.
-
Restricted access to sensitive information within our team.
-
Your Rights (UAE & Saudi Arabia)
You have the right to:
-
Request access to the personal data we hold about you.
-
Ask us to correct or delete your information.
-
Opt out of marketing communications at any time.
📧 To make a request, email us at auracollectionsofficial@gmail.com
-
Cookies & Tracking
We use cookies to:
-
Remember your shopping cart.
-
Recommend products tailored to your preferences.
-
Improve website speed and performance.
You can manage cookies through your browser settings at any time.
-
Policy Updates
This Privacy Policy may change from time to time. The latest version will always be available on our website. -
Contact Us
If you have any questions or concerns:
📧 Email: auracollectionsofficial@gmail.com
🌍 Serving customers across the United Arab Emirates and Saudi Arabia.